Refund Policy

Refund Policy

At The Xpotent, we value your satisfaction and strive to deliver exceptional quality through our digital products, including Excel templates and productivity tools. This policy explains when refunds may be granted.

Digital Product Sales

All products on thexpotent.com are digital downloads. Because access is instant, all sales are considered final once a purchase is completed. Please review product details carefully before buying. For questions before purchase, contact xpotentdigital@gmail.com.

Eligibility for Refunds

Refund requests within 14 days may be considered if:

  • A promised feature is missing from the product.
  • A key feature was confirmed before purchase but not delivered.

Approved refunds are processed within 15 business days to the original payment method.

Non-Refundable Purchases

Refunds are not issued for:

  • Discounted orders made using promo codes or offers
  • Bundle purchases or automatic discounts
  • Requests after 14 days from purchase

Shipping & Access

Since all products are digital, there are no shipping or restocking fees. Download access is provided instantly or via email within minutes of purchase.

Support & Contact

For refund questions or assistance, contact:

📧 xpotentdigital@gmail.com

Last updated: March 9, 2025