Refund Policy
Refund Policy
At Xpotent, we value your satisfaction and strive to deliver exceptional quality through all our digital products — including Excel Courses, Templates, and other productivity tools. This Refund Policy outlines the conditions under which a refund may be granted.
Digital Product Sales
All products available on xpotent.com are digital downloads. Due to their nature and instant accessibility, all sales are final once a purchase is completed. We encourage customers to review product descriptions carefully before buying. If you have any questions before purchase, contact our team at xpotentdigital@gmail.com.
Eligibility for Refunds
Refund requests may be considered within 2 days of purchase if one or more of the following conditions are met:
- The product lacks a feature or functionality clearly stated in its description.
- A key feature was confirmed by our sales or support team prior to purchase but was not delivered as promised.
If a refund request meets these conditions and is approved, the refund will be processed within 15 business days and credited to your original payment method.
Non-Refundable Purchases
Refunds will not be granted in the following cases:
- Discounted Orders: Purchases made using discount codes or promotional offers.
- Bundle Offers: Orders made through bundle deals or automatic discounts.
- Late Requests: Refund requests submitted after 2 days from the date of purchase.
No Shipping or Restocking Fees
Since all Xpotent products are digital, there are no shipping costs or restocking fees. You will receive download access instantly after purchase or within 30 minutes via email.
Support & Contact
For questions or assistance regarding our refund process, please contact us: